When you register an account with 12b, we collect personal information such as your name, email address, date of birth, and contact details. This information is essential to verify your identity and comply with regulatory requirements.
We also gather device and browser data including IP addresses, device type, operating system, and browser version. This helps us optimize your experience and maintain platform security.
Payment data related to INR deposits and withdrawals via UPI, Paytm, or Net Banking are collected to process transactions efficiently and securely.
Cookies and tracking technologies are used on our website to personalize your experience, analyze traffic, and manage user sessions without compromising your privacy.
Usage data such as game preferences, betting history, and interaction logs are securely stored to enhance customer support and provide tailored services.
12b uses collected data primarily to operate our sportsbook and casino services, ensure compliance with legal obligations, and deliver a personalized user experience.
Data enables us to verify accounts, process deposits and payouts, prevent fraudulent activity, and communicate important updates or promotions relevant to your gaming preferences.
We also utilize aggregated, anonymized data to improve service quality, develop new features, and conduct internal analysis for business purposes.
Your information will never be sold to third parties for marketing; we only share data with trusted service providers strictly for operational needs.
Cookies are small files stored on your device which help us recognize you during later visits, maintain login sessions, and provide a smooth user interface.
Tracking technologies allow us to monitor usage patterns and optimize our platform’s performance, while non-essential cookies may be disabled through your browser settings.
We advise users to review cookie settings periodically; disabling core cookies may affect your ability to use critical features on 12b.
12b implements industry-leading security measures including SSL encryption, firewalls, and secure data centers to protect personal data from unauthorized access or breaches.
Access to sensitive information is restricted to authorized personnel only, and periodic audits ensure compliance with international data protection standards.
We retain personal information for as long as necessary to fulfill business, legal, and regulatory requirements.
If you wish to request data deletion or modifications, please contact our customer support team for prompt assistance.
We may share personal data with vetted service providers such as payment processors, identity verification agencies, and customer support partners strictly for operational purposes.
All third parties engage with us under stringent confidentiality agreements and are obligated to protect your data in accordance with applicable laws.
We do not share data with any external marketing companies or sell your information under any circumstances.
You have the right to access, correct, or request deletion of your personal information held by 12b. Requests can be submitted via our support channels.
You may opt-out of certain marketing communications without affecting your access to the platform.
12b is committed to transparent data practices and will notify users of any significant changes to the privacy policy.
12b may update this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. Updated versions will be posted on this page with the revision date.
Your continued use of the platform constitutes acceptance of any amended terms. We encourage users to review this policy regularly to stay informed.
If you have questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact 12b support promptly. Our team is dedicated to providing timely and helpful assistance.
Support Email: [email protected]
Your privacy and trust are paramount. Thank you for choosing 12b as your Indian sportsbook and casino platform.